i Have a problem while checkout
,they show me the error
Topic summary
A user encounters an error during checkout, accompanied by a screenshot showing the issue.
Root Cause Identified:
- The error stems from misconfigured rules in the Shipping and Delivery settings
- If using third-party shipping apps, the rules may be defined within those apps instead
Recommended Solution:
- Navigate to Shopify Admin → Settings → Shipping and Delivery
- Review and update the shipping rules that were added
- If a third-party app manages shipping, access that app directly to modify the rules
Status: The issue remains unresolved pending the user’s review of their shipping configuration.
It seems like you have added some rules in your shipping and delivery section, that is causing this issue. You need to look into your shipping rules to solve this issue.
If you are not sure from where you can find Shipping and delivery setting then please follow these steps:
- Login in shopify admin.
- Click on the Settings.
- Then click on Shipping and Delivery.
- Then Look into the rules you have added there and you will be able to solve the issue.
Please Note: If you are using 3rd party apps for your shipping then the rules will be defined in that app. In this case you need to visit that app to update the rules.
Hopefully it will help you. If yes then Please hit Like and Mark it as solution!
Best Regards
Sahil