Why am I getting most traffic from Ashburn, Virginia instead of Australia?

Hi,

Can anyone tell me why I am receiving majority traffic from Ashburn, Virginia, USA?

My ads are run for Australia only.

This is making no sense to me, is there a setting that I have set up incorrectly.

Thank You,

Tershia

Hello @Tershia

Which platform are you running the ads? Instagram? Facebook? Google?

Do you run a custom audience Targeting or detailed targeting?

There’s something definitely wrong with your Targeting.

Hello there! There must be something that needs to be changed in the settings, but we don’t have enough information to be able to help you. On the bright side, it shouldn’t be something that cannot be solved fairly easily.

Ashburn is where Amazon’s bots are located :slightly_smiling_face: Nothing you’ve done, nothing to worry about.

https://www.datacenters.com/amazon-aws-ashburn

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Is there anyway of removing it?

Not really, not from your Shopify reporting anyway, but you can just ignore it by running your reports to only include Australia rather than leaving the default worldwide view.