Hi there!
Nope, still not resolved and I’ve been furious with them.
Have been told by one person that you want to lodge a “Merchant
Frustration” compliant with them. You have to ASK specifically to do that.
The more of those that there are, the faster and more likely they are to
pay attention to the issue we’re having.
And it’s not you or your setup - they did things that messed with our
ability to do business. And their solutions are only things that cost us
more or put the workings of our sites at risk.
Happy to help more if I can!