Did anyone figure out how to fix this? I suddenly can’t print any shipping labels and get the same error! It literally worked find yesterday,.
Topic summary
Multiple Shopify merchants are encountering identical shipping label errors when attempting to purchase USPS or UPS labels. The errors state that quoted prices don’t match recalculated prices and that rates cannot be retrieved.
Key Details:
- The issue appears suddenly for users whose setups were previously working fine
- Some users report the problem started after updating their primary shipping location
- The errors affect order processing, causing significant business delays
- Not all orders are affected—some users report only sporadic failures
Attempted Solutions:
- Shopify support recommends contacting their Help Center and filing “Merchant Frustration” complaints to escalate the issue
- One user successfully resolved it by clearing browser cache (SHIFT+CTRL+R on Windows, or clearing history in Safari on Mac)
Current Status:
The discussion remains ongoing with no official fix confirmed. The cache-clearing workaround has helped some users but hasn’t been universally tested. Multiple merchants continue seeking solutions as the problem persists across different timeframes.