Why am I not making any sales after 3 months of opening my store?

Retail & Point of Sale

Topic summary

A store owner reports zero sales and low foot traffic after three months, despite running ads on TikTok and Facebook.

Critical Issues Identified:

  • No visible pricing: Product prices are missing across the entire store (homepage, collection pages, product pages, cart), which prevents customers from making purchases
  • Logo problems: Logo disappears on product pages and has poor contrast (white on white background)
  • Navigation deficiencies: Product categories exist but aren’t displayed in the main menu, forcing customers to search manually
  • Poor homepage layout: Sections are oversized, requiring 2-3 scrolls to view next content
  • Missing filters: Collection pages lack filtering options, making it difficult for customers to find desired products

Additional Recommendations:

  • Improve SEO optimization
  • Adjust product title font sizes (currently too large)
  • Reconsider menu bar placement for more professional appearance

The discussion remains open with the store owner yet to respond to the detailed feedback.

Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.
1

Hi there. My store is open now 3months.i have not one sale and foot traffic I think is low. I have been posted ads on tik tok and Facebook. I at first posted ads on Facebook. I even had my store setup. Can someone please assist. Thank you so much. https://shwayallwomen.com/

2

Hi @Elton29 Is there any issue in your ads account that you are running on social media platform?

3

Hi @Elton29 I have gone through your store, and there are lots of things that you can improve.

  1. The most important thing is Product price. Product price is not visible in your entire store, not on home page, collection page, product page, cart page. Without knowing the price customer will never buy from any store.
  2. Logo: Your logo is not visible once customer is on the Product page and the background and the color of your logo is same i.e. White.
  3. Main Menu: I have seen that there are different categories of product that you are selling on your store but it is not displaying on your store. If you will not display all those categories then very less customers will search it by them self.
  4. Home Page Section: Some of your sections in homepage is very large that it took 2-3 scroll to see the next section which is not recommended.
  5. Once I scroll down the menu bar pops from bottom of the page which looks unprofessional. I know that the theme you are using have this option but it usually looks professional when the menu bar is at the top left side of the page.
  6. There is not filter in your Collection page, Customer can’t filter the products of their choice and they need to scroll more in the store.
  7. Product Title Font: If you can change the font size of title then it will look good as right now font of your product titles are little too big.
  8. SEO: Your store needs changes in the SEO part as well.

These are few points that you can look into, there are other points as well that I haven’t mentioned here.

As you have specified that you are posting ads on Social Media Platforms so right now I am not focusing on that part.

If you need any assistance then please feel free to ask the same.

Hopefully it will help you. If yes then Please hit Like and Mark it as solution!

Best Regards

Sahil

1 Like