I’ve made some website improvements from what the website used to be. I was hoping that I would have made a real sale by now but I have not. I have dealt with many so called Shopify experts since March who were supposed to be helping me with my store but instead have scammed me out a huge amount of money. What would you suggest I need to do step by step in order to turn this around and start making sales on my store?
Before paying anyone else, separate a traffic problem from a store-conversion problem. A redesign cannot create sales if the right visitors are not reaching the store.
I would check this in order:
- In Shopify Analytics, use the last 14 days and note sessions, added-to-cart sessions, reached-checkout sessions and converted sessions.
- Run one incognito mobile test from the home page to a product, cart and checkout. Confirm the store is not password-protected, products are available, shipping cost/timing is clear and a payment method can actually be selected.
- Look at traffic sources. If most visits are bots, very broad social traffic or your own testing, the session count is not a useful buying audience.
- Read the funnel: almost no qualified sessions = traffic problem; sessions but almost no add to carts = product/offer/trust problem; carts but few checkouts = cart or shipping friction; checkouts but no purchase = payment, delivery or final trust friction.
If you are comfortable posting the store URL and those four funnel counts, with no customer or order data, the community can diagnose the largest leak first instead of recommending another vague redesign.
The url is wholelifewellness.net. In the last 30 days there have been 376 sessions. It seems like a lot of people come to website and just leave. Some get to checkout and then abandon cart. It’s been like that for a couple of months now.
I rechecked the public storefront now: the Catalog is live with 9 products and the SHOP NOW links open it, so that earlier buying-path blocker is fixed.
That means 376 sessions alone is not enough to justify another redesign. The useful numbers are the exact 30-day added-to-cart, reached-checkout and converted-session counts, plus the top two traffic sources and the shipping cost shown at checkout. Those will show whether the main leak is product/offer trust, cart and shipping friction, or final checkout friction.
If you want hands-on help rather than another broad opinion, the bounded next step I would suggest is a conversion-path QA across the 9 products: mobile product/cart/checkout testing, shipping and payment-friction checks, and one prioritized exception sheet. That would be a small fixed-scope job, not an open-ended redesign. If that is useful, say so and I can outline the exact scope before any work starts.
Thank you for the response. I want to let you know though that I have no money at all to turn the store around and get sales
I would like hands on help but I have no idea of what you are talking about. If you did offer this help, would it cost me anything?
Yes — hands-on conversion QA would normally be paid. But because you have said you have no budget at all, I do not recommend paying me or anyone else for a vague promise to “get traffic” or sales right now.
The useful no-cost next step is to open Shopify Admin → Analytics and write down only these 30-day totals: added to cart, reached checkout, converted sessions, and the top two traffic sources. You do not need to share customer names, order details, passwords, or store access. Those aggregate numbers will tell you whether the main issue is traffic quality, the product/cart path, or checkout.
So to be clear: I will not start paid work or ask you for access. If a budget becomes available later, any hands-on work should have a written fixed scope, fixed price, and exact deliverables before you pay anyone.
Hey @idontknon ,
I think the first step is to stop making random changes and figure out why the sales aren’t happening. I’d approach it like this:
First, look at your store traffic. If you’re barely getting visitors, the website itself may not be the main problem.
If you are getting traffic, check what those visitors are doing. Are they viewing products, adding items to cart, or reaching checkout? This will help you find where the drop off is happening.
Then look closely at your product pages. Good quality images, clear descriptions, reviews, shipping details, and return information can make a big difference. I’d also compare your pricing and overall offer with similar stores.
Make sure the mobile experience and checkout are smooth as well.
Once you find the weak point, fix it one step at a time and track the results instead of changing everything at once.
And considering what happened with the previous “experts,” I’d be very careful about hiring someone again. I would avoid anyone promising guaranteed sales and only work with someone who can clearly explain what they’re doing and how the results will be measured.
Thank You!
Hi @idontknon
I did leave a comment on your other topic about store feedback. But will add it here again; you can do a lot of work yourself. Just research other topics and try one thing to improve your store. But note that dropshipping is hard, and you still need to invest a lot of time in it.
And sorry to hear you got scammed. You have to learn from that too and ask for more info. For example, the developer website and the Shopify Partners link. And do not trust self-proclaimed “experts”.
What is your website? Your Shopify Partners link?
bellezza-perfetta store is closed, right? Never had a proper domain. Maybe nothing to do with you, as you may have worked, as the screenshot says at the start of 2025.
But also to me, $736 does not sound too impressive for more then 6 months, no?
Also, having Hulu on another tab in the screenshot does not sound professional.
Yep I kind of had a feeling before that this would be what I thought. You added some dropshipping products. That was your biggest mistake. Not only that but half of them aren’t even available..
Always sucks to get scammed. But think about the customer’s wallet for a second… You want the customer to give you money, a complete stranger, who is going to do absolutely nothing for them, and the products are going to come from God only knows where and in what condition… That’s what you’re doing. That’s what dropshipping is. You have no involvement in my order. Even if it’s a good product, why in the world should I pay you for it?? You know you would never be the customer here… ask yourself deep down, why is that?
Shopify would be such a better environment if merchants and developers actually did work for their money. Don’t you think?
I understand. What would you suggest then for me as a brand new seller?
What do I think you should do? I think you should just stop. Stop wasting your money chasing a fantasy. If you genuinely have something to offer the world, you should pursue that. That should be what guides you into e-commerce.
You like those products? Then buy some. Sell them in person. Get some feedback that you can trust. And this is actually a good product test. If you can’t sell it in person with a handshake and smile, chances are it won’t sell online either. Right? This is also a good test of your salesmanship, trustworthiness, of your determination and focus. You want to put your name on it and create your brand? Go for it! The sky’s the limit. Or maybe open a shop engraving high end stainless steel business cards?
Or maybe you’re into mugs. Get a 100 dollar mug press at Walmart, some coffee mug blanks for 3 dollars each, send in designs to a sublimation printer who can print and ship to you, and you got yourself your own coffee mug business. And it doesn’t take very long. And you can do fancy packaging or personalize and your customers will come back.
So many cool things you could be doing instead of this dropshipping lie.
Really sorry to hear about all the challenges you’ve had so far. There are some awesome people in this community, but some bad eggs as always too…
I’m not sure if it’s a change that you just made, but I opened your catalog and every product on the store is currently out of stock. There are also some example product entries that I’d recommend deleting.
In Shopify, go to Products, select all seven Example products and delete them. Then for the nine real ones, open each and look at the Inventory section. If you’re dropshipping and don’t hold stock yourself, untick “Track quantity” so Shopify stops treating them as sold out.
Test it by adding something to your cart in a private browser window and going all the way through checkout. (You can just refund yourself afterward or use a test card.) Do that before you spend a dollar or change anything else.
Next, I’m obviously biased, but after 10+ years of running my own e-commerce stores, I built Carti for conversion support. It engages with shoppers, helps them find products, and nudges them toward checkout. It’s not going to fix your store alone, but it does help boost conversion rates. I only mention it because at your scale it’s 100% free, so probably worth trying.
I had a look at the store, and I’d add one angle nobody has covered yet: with 376 sessions and 0 sales, the funnel math says people are landing and not believing you. The mechanics others mentioned matter (fix the out-of-stock issue Daniel found first — that alone kills every sale), but a wellness store lives and dies on trust, and right now the site quietly signals “template shop” in a few places:
- “Built with CreateMyStore.ai” in the footer. Remove this today. For a shopper deciding whether to swallow something you sell, an AI-site-builder badge is the single worst trust signal on the page.
- Zero social proof. No reviews, no customer photos, no “as seen in”, nothing. For supplements this is fatal — nobody wants to be the first. If you have no customers yet, borrow proof: link the actual studies behind key ingredients, show certificates of analysis from your supplier, add founder’s face and story to the About page. A real name and photo beats ten generic mission statements.
- The About page says nothing. “We believe in wellness” could be any of 10,000 stores. Why did you start this? Who picks the products? One honest paragraph with a photo converts better than a redesign.
- No expectations set at the product level. Shipping info lives in the footer/FAQ, but the shopper deciding on the product page sees nothing about when it arrives or what happens if it doesn’t work for them. Put delivery expectations and the 30-day return promise right under the add-to-cart button — that’s where doubt happens.
- Stock photos everywhere. Order your own products, take twenty phone photos in daylight — in hands, on a kitchen counter, next to the label. It’s a weekend of work and it changes how the whole store reads.
Blunt version: traffic isn’t your problem yet. Ten trusting visitors beat a thousand suspicious ones.
Hey, I checked your store, and the first thing you should fix is the product availability. A lot of products are showing as sold out, including the default Shopify example products, so that could be stopping sales before anything else.
Once that’s fixed, you can narrow the catalog a bit. The products currently cover too many unrelated categories, which makes it harder to understand what the store specialises in.
After those basics are sorted, then start driving traffic and use Shopify Analytics to see where customers are dropping off. You should not spend more money on experts until these fundamentals are in place.
Hi @idontknon,
I’m sorry to say that your store isn’t just looking untrustworthy; it’s actually not buyable right now. The store reads as a half-finished demo, and I’d bounce too.
Every product shows “Sold out,” and several are literally named “Example product” with placeholder $100 prices.
So before anything else:
- Fix inventory - add real stock, or enable “Continue selling when out of stock” per variant.
- Delete or draft every “Example product”
- Place one test order yourself to confirm checkout actually works.
Since it looks like you’re dropshipping, a few tips once the store is functional:
- Skip the super-saturated products. Sun sleeves, urea foot cream, cloud slippers - these are on thousands of dropship stores already. Buyers have seen them cheaper on TikTok/Amazon, so you’re competing on price you can’t win. Pick a smaller niche and go deep instead of selling 16 random things.
- Own your product photos and copy. Generic supplier images are the fastest way to look like “just another AliExpress store.” Even lightly editing them or writing your own descriptions helps a lot.
Make sure someone can buy first, then make them want to.
Wish you the best with your business,
Ellie from BOGOS: Free Gift Bundle Upsell team
You’ve been through a lot with scammers that’s rough. The good news is, there are things you can do right now that cost nothing.
Here’s a simple step-by-step plan based on what’s been flagged:
Step 1: Fix buyability (today)
· Go to Products → make sure nothing says “Sold out” unless it actually is
· Delete or draft the default “Example product” listings with placeholder pricing
· Place a test order yourself (don’t complete payment) to make sure checkout works
Step 2: Fix trust signals (this week)
· Add a real About page with your story why you started this store, who you are
· Add contact info (email, phone) that looks real
· Remove the AI-site-builder footer badge if it’s still there
Step 3: Fix product presentation
· Replace stock photos with real photos if possible
· Write product descriptions that describe what the product actually does and why someone should buy it
Step 4: Get the data
· Go to Analytics → look at the last 30 days. Write down:
· Sessions: 376 (you have this)
· Add to cart sessions
· Reached checkout sessions
· Converted sessions
· Share those numbers here they’ll tell us exactly where people are dropping off
*If you can share those funnel numbers, the community can help you pinpoint the biggest leak—free, no strings attached. *
One question: are people mostly finding you through social me
dia, search, or somewhere else?"
Sorry you’ve been through that - the good news is the real fixes here are free!
With 376 visits and 0 sales, it’s usually trust or friction, not traffic. Quick checks:
- Make sure products aren’t showing “out of stock” - that alone can silently block all sales.
- Add trust signals: reviews, real photos, clear shipping/return policy - especially important for wellness products.
- In Shopify Analytics, check where people drop off: no add-to-carts = trust problem; add-to-cart but no checkout = pricing/shipping surprise or clunky checkout.
Start with point 1 (takes 5 minutes), then fix trust before spending on ads or consultants.
I completely understand why you’re cautious, especially after dealing with people who promised results and didn’t deliver.
At this point, I wouldn’t recommend spending more money blindly. The first thing I’d do is identify exactly where the problem is.