Hello, I purchased my website domain over 15 days ago and all I get is
“To register your domain, you need to verify your email address within 15 days. An email will be sent within the next 24 hours.”
I have not received any verification e-mails.
Can anyone help me out
I would recommend taking this over private chat from your dashboard. Directly to Shopify staff.
There is a Live Chat option and they would definitely get this solved for you.
Hope this helps!
Hey, @TerakiOfficial
Eunice here from Shopify. Thanks for posting, and welcome to the Community!
To direct you to the best support are you able to tell me if you purchased your domain directly from Shopify or a third-party provider, such as Go Daddy or Google Domains?
Because you’ve just purchased a domain I have a feeling your store might be fairly new! If so, congratulations and welcome! If you haven’t already I recommend checking out this awesome free video tutorial by Shopify Learn. With this tutorial, you’ll learn how to design, launch, and grow your business with Shopify. Shopify Learn has lots of other free video tutorials too. From how to manufacture and develop a product, to how to make the most of Instagram marketing. it’s a pretty neat tool to have on your radar while you’re on your Shopify journey.
Hope this helps and I look forward to hearing back from you about the domain.
Hey Yes I purchased this email through shopify and I haven’t got any email
confirmation and now my website url is not working
it says “the site can not be reached”
could you please help me out?