Hi all,
I have created my Shopify site and I have 2 different emails for Store contact email (yyyy@gmail.com) and Sender email (support@xxxxx.com).
When I test the contact us page, I have not received any emails that someone contacted us.
I was wondering which one of these emails (Store Contact or Sender email) I should receive the contact message.
The store email is not connected to an email hosting as xxxxx.com is a connected third party domain.
Thank you.
The contact form sends all messages to the Sender email address of your store.
Hi @sasannik ,
Your contact form sends all submissions to the Sender email address of your store. So you will receive the mail at Sender email.
Hope it helps!
Hi @Ranaay and @LitExtension ,
Many thanks for your advice. there were very helpful.
Just a question, I made a mistake and bought my domain through 3-party and because I tried to connect to Shopify. I cannot transfer to Shopify for 60 days! So, I have to wait.
I have connected my domain to my Shopify account and sent the email to support@xxxxxxx.com, but the fact is that this email does not exist as I cannot create the email for this domain because the DNS has pointed to another place.
Do you have any suggestions for this situation as I cannot configure forward emails and also when people contact me through the contact form, I cannot receive their message, because there is no mailbox. 
Thank you
Hi @sasannik ,
I don’t understand, if it doesn’t exist, then why don’t you change Sender email to Gmail or an email that can receive messages. It’s only a temporary change and then you will change it again.
If it helped you solve your issue, please mark it as a solution. Thank you and good luck.
I do agree with you and thank you for your advice. As I am new in this world, I was worried If it has a negative influence on people who want to buy or communicate with my shop.
Regards
Hi @sasannik ,
It will not affect the customer. People won’t be able to see your changes, these are just so you can see the full mail when a customer contacts you.
If you have any difficulty, you can contact me. Happy to help you.