Why am I not receiving emails from the 'Contact Us' button?

For some reason I am receiving messages for custom quotes but not when the “Contact Us” link is used. It should be the same email address and I am using the “contact” theme in my settings. What could be wrong? When testing it, I get the confirmation that the message was sent but I never receive the actual message from myself “the fake customer”.

@Kewanna

Could you provide me store URL? I should be able to answer your question.

Yours faithfully!

@Kewanna

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

Hi!

Thanks for your assistance. My url is CocosLittleCreations.com