I have sold a couple of clothings but I dont get the molnet from shopify, what am I sling wrong?
Hi @Vestimente ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with your payouts, to ensure this gets resolved. To gather a bit more information, are you able to share what payment gateway is being used on the shop currently (i.e Shopify Payments, PayPal, etc)?
This will determine where you can expect to receive your payouts. If your store has Shopify Payments activated, then you receive payments through Shopify Payouts. This can be located within Settings > Payments from within the Shopify admin. Alternatively, if customers pay using third-party payment gateways, then your payout information isn’t displayed in your Shopify admin. Those funds would be paid out directly by the payment gateway.
To learn more about this, you can check out our Getting Paid document as it shares more information with you.
Please let me know if you have any other questions or concerns.