Why am I not receiving responses from sellers?

I have been emailing sellers but I am not getting any responses. Can anyone advise on this? Not sure what to do.

Thanks!

Hi, @PR02067 !

Could you share a bit more information on what sellers you’re trying to get in touch with? Are you a customer of a store looking to get in touch with the seller? If that is the case, you can read over this guide with steps on contacting a Shopify store about an order.

Please let me know if you have any other questions and I’d be happy to help!