Our shop has no flow app installed, no automated tasks, it is still under development with virtually no traffic. Yet every day we receive by email dozens of flow@shopify.com Stock Alerts with no details. Why is this happening? How do we stop it?
Topic summary
Unexpected daily “Stock Alert” emails from flow@shopify.com are being sent daily to a development store that reportedly has no Flow app installed and no automations. The emails contain no details; a screenshot shows blank/empty alert content. Flow refers to Shopify’s automation app.
Key points:
- Store is under development with virtually no traffic.
- Dozens of emails arrive each day, lacking actionable information.
- Merchant states the Flow app is not installed and no automated tasks exist.
Latest update/action:
- A Shopify staff member asked the merchant to contact support and provide shop details and the recipient email address so the team can investigate.
Status:
- No root cause identified; issue unresolved. Next step is direct engagement with Shopify Support to diagnose why alerts are being generated and how to stop them.
Can you contact support so that we get more information about your shop the email address you are receiving at.