Why am I receiving error notifications for custom apps?

Shopify Apps
,

Topic summary

  • Issue: Error notification appearing on the Apps and Sales Channels page in the Shopify dashboard.
  • Evidence/Request: Screenshot attached; user requests an ASAP response from support.
  • Details: No specific error message or steps tried provided.
  • Status: Awaiting support response; unresolved.
Summarized with AI on January 21. AI used: gpt-5.
1

Hello support,

We are getting an error notification in the apps and sales channel page of shopify dashboard. Have attached a screen shot of the error, please check and respond asap.

Thanks.