Customers clicking payment button on draft orders are getting blank screen with “Forbidden” message. Anyone else experience this and/or any suggested solutions?
Again, this is only happening on draft orders.
Thx!
Customers clicking payment button on draft orders are getting blank screen with “Forbidden” message. Anyone else experience this and/or any suggested solutions?
Again, this is only happening on draft orders.
Thx!
Hey, @JPE
Just to confirm where are your customers clicking exactly before they get the ‘Forbidden’ message?
Are they opening up the draft order invoice email > attempt to click on ‘complete your purchase’ > They get error ‘Forbidden’ error?
Are you using any third-party email notification, or order management apps? Such as orderly? Any additional context you can provide would be appreciated.