I’m trying to set up my Facebook shop on my Facebook page, Spotify have linked my account no problem. The items I am creating are through printify. They are then imported to shopify and from there onto Facebook page.
The items are showing on my commerce account but with a yellow ! error saying STAGING. It doesn’t matter what I do, it is not showing on my shop page, the catalogue continues to show as empty and the shop doesn’t appear on my page because it says its inactive and has no items.
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
You mentioned that the items on your Facebook Commerce account are being flagged with a staging error. Essentially, the staging status behaves the same as archived. The reason the products do not appear is because only active items can be seen by people in your ads, shops or any other channels.
Click the checkboxes next to any items you want to archive or make active.
Select Make active.
I hope this helps! You can also check out the Meta Business Help Center for guidance if you run into any other errors with your data feed fields and specifications for catalogs in Commerce Manager.
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