Users are encountering unexpected error messages appearing at the top of their Shopify websites. The primary error reads “Liquid error: Could not find asset snippets/qikify-navigator.liquid” along with reversed text fragments.
Root Cause:
The issue stems from leftover code in the theme after uninstalling an app (likely Qikify-related apps). When apps are removed, their code snippets sometimes remain in theme files, causing these errors.
Recommended Solution:
A second user reported a similar issue with “/>” appearing above their site menu, suggesting this is a recurring problem with residual app code in Shopify themes.
Hi,
Why is there a weird message on top of my website? The message is: Liquid error: Could not find asset snippets/qikify-navigator.liquid Liquid error: Could not find asset snippets/qikify-smartmenu.liquid
URL to my website is https://juz-fitness.myshopify.com/
Thanks in advance
The snippet is likely from removing an app from your store which left some code behind in your theme. If you’re still seeing it then I would recommend checking the coding of your theme. The code is likely in your theme.liquid file near the bottom or at the very top. You can access your theme.liquid file by going to Online Store/Themes/Actions/Edit Code.
Let me know if you have any issues.
Hi Trevor,
We seem to have a similar issue with “/>” above our site menu - https://www.twentytwoshop.com/
Could you advise further?
Many thanks,