Hi,
I’m having trouble with my domain I think? When I want to preview my store I get the following:
“DNS_PROBE_FINISHED_NXDOMAIN”
If anyone has suggestions that would be a great ![]()
Thank you
Hi,
I’m having trouble with my domain I think? When I want to preview my store I get the following:
“DNS_PROBE_FINISHED_NXDOMAIN”
If anyone has suggestions that would be a great ![]()
Thank you
Hi, @Law_1 !
I’m happy to help with your domain issue. Is your domain a Shopify-managed domain? If so, you can follow the instructions below. If not, you will want to get in touch with your domain provider for further assistance with this issue.
For a Shopify-owned domain, you will first want to verify that the A Record and CNAME Record are correct. They should be set to the following (with your domain being in the blurred section):
If you’ve verified that your DNS settings are correct, you will need to get in touch with our live Support team through the Help Center so they can look up your domain in our system and verify the status/what steps need to be taken to resolve the issue. Our team is available 24/7 via live chat, callback, and email!
Please let me know if you have any further questions.