Why am I seeing no metrics on my webhook metrics page?

Shopify Discussion
1

Getting no metrics in the main overall webhook metrics page (getting flat graph for deliveries and response time).
However able to confirm successful deliveries of all webhooks in “Delivery logs” of individual webhook topics.

Has anyone experienced similar situation?

2

Hello @Sherki ,

Thank you for reaching out to the Shopify community.

There appears that there is an issue on Shopify’s side as the webhook deliveries and responses have not been showing up for the past 4-5 days. Please don’t worry. If I find any update I will surely keep you posted.

Thanks.

3

Hi @chetancrao ,

I am also having the same issue is this issue get get solved ? Is webhook deliveries and responses showing ? for me i checked the webhook is working fine and i get the response datas but couldn’t able to see the insights

4

Hi @Sherki

I am also having the same issue is this issue get get solved ? Is webhook deliveries and responses showing ? for me i checked the webhook is working fine and i get the response datas but couldn’t able to see the insights

5

Its was an issue from Shopify’s end. Was resolved eventually