All the time everything was fine but today I got a strange error saying in main menu where I check how many visitors I had . “Unable to load metric”
Picture is attached.
Topic summary
Users are encountering an “Unable to load metric” error when trying to view visitor statistics in their Shopify admin dashboard.
Key Details:
- The error appeared suddenly after previously functioning normally
- Affects the main menu section where visitor counts are displayed
- Screenshots were shared showing the error message
Troubleshooting Attempted:
- Clearing browser cache does not resolve the issue
- Using incognito/private browsing mode does not fix the problem
Current Status:
The issue remains unresolved with multiple users experiencing the same problem. No solution or official response has been identified yet.
Same issue If I clear cache it doesnt fix it if I go to incognito window it does fix it