Why am I still getting notifications on my old email after changing my store email?

Hello community! I changed my store email. However, I am only receiving notifications in my old email, not my new email. The old email should be completely unlinked, but something’s up. My store email is support@gigarollers.com, and my sender email is gigarollers@gmail.com. However my old sender email, damienbarton66@gmail.com, is receiving all the emails when i receive a notification from Shopify. Idk what’s wrong, would love some help!

Hi @gigarollers

You might want to try clearing the browser cache, then log out and log back in again.

If that still doesn’t help, you should reach out to Shopify because that sounds like a technical issue.

Hope it works out well for you :slightly_smiling_face:

I found the problem, my domain was still attached to my old email. Everything is working now