Why am I still not getting sales on my website?

Topic summary

Low sales on the jewelry store silverseaspindle.co.uk; owner is unsure about web design and product copy. Requested practical steps to improve conversions.

Feedback focused on building trust and streamlining shopping:

  • Add brand story details (design inspiration, metal sourcing, handmade) to differentiate and reassure.
  • CRO (conversion rate optimization) updates: product filters (price, rating, color, size) on collection pages; replace infinite scroll with a “Load more” button; use consistent secondary hover images; increase CTA (call-to-action) contrast for visibility.
  • Create seasonal urgency: banners/announcements for sales, countdown timers for limited offers, and collect/display reviews to build social proof.

Several screenshots were included to illustrate layout and CTA suggestions.

Advertising: Google Ads are running at £0.75/day.

Action taken: the owner has engaged someone to update and finalize the site and plans to incorporate the suggestions.

Status: changes are in progress; no results or conversion data yet. Open questions: which homepage improvements will be prioritized and whether the ad budget is sufficient or effective.

Summarized with AI on January 20. AI used: gpt-5.

Thank you, ill take note of this, my store is now having some work done and is looking really good completely different from what I’ve done

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