Why am I suddenly encountering a website loading error?

Shopify Discussion
1

Hi

Why did I get this error all of a sudden? I’ve tried different browsers so it’s not cache.

I set my store up today and have pointed DNS records from godaddy.com using Shopify’s automated DNS wizard (domain provider). It worked great for maybe 4 hours until it didn’t.

url: https://taphax.com

Thanks

"

There was a problem loading this website
Try refreshing the page.

If the site still doesn’t load, please try again in a few minutes.

Refresh Page"

Screenshot at Oct 28 23-16-28.png
Screenshot at Oct 28 23-16-28.png1070×1482 42.6 KB

1 Like
2

Hmm, this is still happening we see. What are your DNS records set to, and what is your .myshopify.com URL?

Cheers.

WhiteWater Web

1 Like
3

Hi

The Shopify URL is:

https://9db64c-2.myshopify.com

It’s not working on my mobile device (on 4G with wifi turned off) either

4

Thanks for your prompt replies.

I tried to completely remove the domain from shopify and add it again, and now it works.