Greetings all,
I started to run a Facebook ad for one of my products. I am able to set everything fine, right down to how much I want to spend daily and for how long. I push the “Schedule” button. Then a few seconds later I get the following message:
A problem with Facebook prevented your activity from being published. Try to republish in a few minutes."
Any help as to what is going would be much appreciated.
Thank you,
Jamie
Hey, @Jamie1000 !
This is Moira from the Social Care team at Shopify. Thanks for posting, and a very warm welcome to the Community.
From previous experience, I have found a solution that proves very effective with Facebook Ad publishing errors, much like the one you are receiving. If you head to your Facebook Business Manager account, under Business settings, go to Business info. Then provide your email address and click on “Send Verification Email”.
Next, go to your inbox and simply verify it! If not found in the primary inbox, try checking under your social tab or spam. Once verified, edit your Facebook campaign on Shopify and re-submit it. This should resolve your issue Jamie, although please do let me know if you are still having trouble.
Have you had the chance to explore the free resources we offer to help you up-level your business? Shopify Compass is my favorite resource for video courses, tutorials, and live workshops. There is always new content added, and you can learn many important subjects, from marketing to goal setting.
I found a great course on Facebook Ads where you’ll get exclusive access to four of CEO and advertising experts Ezra Firestone’s top-performing ad creative and campaigns:
I’d also highly recommend looking into Facebook Blueprint where you can discover online learning courses, training programs, and certifications that can help you get the most out of Facebook marketing platforms.
I do hope this helps! Let me know how you get on with the suggestions above and feel free to let me know if I can clarify anything further.