I didnt get a notice either. The url you’ve sent seems fine. Does it not work?
Topic summary
Core Issue:
Secondary product images disappear when re-importing CSV files into Shopify, while primary images remain intact.
Root Cause:
Images uploaded directly to product pages (rather than to Shopify’s Files repository) lose their links during export/import cycles. Only images with persistent URLs in the Files section survive the process.
Primary Solution (widely validated):
Modify the CSV file before re-importing by replacing URL paths:
- For
/products/URLs: Replace with/deleted/products/ - For
/files/URLs: Replace with/deleted/files/
This pulls images from Shopify’s deleted files archive and re-links them with new filenames.
Important Caveats:
- Only apply the
/deleted/modification to secondary image columns, not primary images - Different URL structures may require custom find/replace patterns
- Some users report no import errors despite missing images
Alternative Approaches:
- Upload all images to Shopify’s Files repository first, then link via URLs
- Use third-party apps like “Image Audit” for detection
- Python script provided for bulk URL validation/conversion (50,000+ products)
Status: Solution confirmed working by multiple users across 2020-2024, though the underlying Shopify behavior remains unchanged.