Users are experiencing an issue with the Debut theme where collection images fail to display on the Shop All page and collection list sections. Only collection titles appear in boxes, with images visible only on hover.
Troubleshooting steps suggested:
Verify collection images are properly uploaded and configured in Products > Collections
Check theme settings to ensure “Show Collection Images” toggle is enabled
Review the collection-template.liquid file in the theme editor for proper image display code
Current status:
One user confirmed collections have assigned images and settings appear correct, but the problem persists—only text displays when adding collections to Shop All. Another user reports experiencing the same issue.
Shopify Support offered to investigate directly through the Help Center, emphasizing the need to verify all linked collections have assigned images. The issue remains unresolved with multiple users affected.
Summarized with AI on November 8.
AI used: claude-sonnet-4-5-20250929.
I hope I can get some insight on what I can do to change the appearance on my Shop All page.
The Collections is listed on my SHOP ALL page but the images of the collection doesn’t show up
I can’t figure out the problem! I am using DEBUT theme.
This is also the same if I try to add a ’ collection list’ onto my homepage, I just see the collection titles in the boxes not the actual images - unless I hover it.
I’ve attached example of what I want to achieve and what it’s looking right now.
It sounds like you are having an issue with the collection images not showing up on the Shop All page or when using the collection list on your homepage with the Debut theme. There are a few potential solutions for this problem:
Make sure that the collection images are properly configured and uploaded to your Shopify store. You can check this by going to the “Products” section of your Shopify admin and selecting the “Collections” tab. For each collection, make sure that the image is properly set and is not missing or damaged.
Check the theme settings for the Debut theme to make sure that the collection images are enabled and properly configured. You can do this by going to the “Online Store” section of your Shopify admin and selecting the “Themes” tab. Choose the “Customize” button next to your active theme and navigate to the “Collections” section. Make sure that the “Show Collection Images” toggle is set to “On” and that the other settings for the collection images are correct.
If the issue persists, you may need to update the theme code to properly display the collection images. You can do this by going to the “Online Store” section of your Shopify admin and selecting the “Themes” tab. Choose the “Actions” button next to your active theme and select “Edit HTML/CSS”. In the theme editor, navigate to the “Sections” folder and open the “collection-template.liquid” file. Look for the code that displays the collection images and make any necessary changes to ensure that they are properly shown on the Shop All page and on the collection list on your homepage.
Hi! Shopify Support can take a look at this with you if you contact us via the Help Center. We’ll be able to take a look at the Collection settings with you to ensure that all of your linked collections have an image assigned to them.
