Hello hope you doing well um when I do bogus gateway to test the payment that works but when I enable test mode on adyen or authorize.net to test doesn’t work hope you solve that I suffered for that problem because I see costumers placing the order and reached checkout but they don’t complete the or…

@sereniscents Gotcha, thanks for the added context. Shopify Payments accounts are region-specific, so if you’d like to use Shopify Payments in any region, you’ll need to meet all the requirements listed for that specific region and be able to fill out all the fields of the Shopify Payments onboard…

I’m already have PayPal provider in my store but what if the costumers doesn’t have PayPal I need provider that like have cards that why I did usa address and I did adyen providers etc..

@sereniscents Depending on the region, you can enable guest payments for your store’s PayPal Express Checkout, and this will allow your customers to pay with their credit card without needing a PayPal account. Activating this feature will require that you link your own credit card to your PayPal b…

but when i do paypal and i go check in my checkout i see you can pay just with paypal and not a credit card options not like if i do a provider like a i mentioned before

@sereniscents Have you turned on the guest payment feature on your PayPal account? As explained in my previous reply, if your region supports it you can turn the feature on by following the steps listed in the link I shared in my earlier reply. Once guest payment is enabled, customers can then pay…

I fixed that problem but I changed the location to united Kingdom the problem is in the shopify payment has pound currency and the costumer will see the pound currency is there how to change it to dollar without change the location to united kingdom

@sereniscents You can change your store’s currency by navigating to Settings > Store details. From there, scroll down to the Store currency section to choose your preferred currency from the list. Just a note that if you’ve made any sales on your store, you won’t be able to change your store’s cur…

No I change the region to uk because I’m in and the problem the currency not to change I have dollar currency but when I did uk shopify payment changed to pound and I need to change it to dollar but still in uk shopify payment

@sereniscents Just so that I’m fully understanding what you’re looking to achieve, are you wanting to change your website’s currency to dollars/USD? Or are you looking to change your store’s payout currency, meaning the currency that you’re getting paid on your bank account, to dollars/USD? If it’…

Why are customers unable to complete orders with test mode enabled?

Shopify Discussion

sereniscents November 4, 2023, 6:47pm 12

Hello the problem I have now I need to active shopify payments but I’m not living in usa they tell me ein or ssn idk what is it but I’m not living in usa that’s the problem

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Why are customers unable to complete orders with test mode enabled?

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