Why are discounts not displaying in EU countries?

Hi, i noticed something. When i set my location any eu country, the original amount before the discount is not being shown.

But when i set my location outside eu for example australia, it is showing. How can i fix that?

Hi @Budeni ,

I suspect that this is related to the European Pricing Indication Directive. Essentially, if you sell to customers in the EEA and you announce a price reduction, then you need to display the lowest price that you previously charged for a product within the last 30 days or more. So for example:

If you’re using the Compare At Price feature, then in the Pricing section, set the Compare at price to the product’s lowest price within the last 30 days or more.

Please have a look through the guide I linked you to and let me know if you have further questions!

Incidentally, that countdown timer in your screenshot needs to be tied directly to the price drop, or it is considered a malicious/deceptive marketing practice:

In other words, you cannot randomly assign timers to products unless it is connected to the price drop.
I hope this all helps!