Why are five images showing on my product page carousel when I've uploaded only four?

Store Design
1

Hey,

I asked a similar question in another post of mine as well, but I don’t think I received an answer.

Could someone please help me here, since the number of images being shown on the main product page carousel (the uppermost portion with the hero images in the mobile version) are 5, even though I have uploaded 4.

Thanks.

Screen Shot 2022-05-15 at 12.10.25 AM.png

2

@dhruv1707 Please provide the URL of your store and if it is password protected please share the password too. Thanks

3

https://trydermatag.com/products/auto-skin-tag-remover

Its not password protected anymore

4

There were plenty of answers, including you need to contact support directly.

https://community.shopify.com/topic/1587589

https://help.shopify.com/en/questions

5

Hey,

How can I contact support directly, I could not find any link?

Thanks

6

Hi @dhruv1707 ,

I am not sure what theme you are using. In an array of code, it starts at 0. So to call the images, it would be image[0], image[1] … if the writer of the code for some reason added a 1. Since the forth image will be image[3], then that will show +1. If they use media.length and do not use javascript to change the code. This should not be a problem.