Hello all,
I’m encountering a problem on my laptop. As you can see my menu pages and buttons for some reason ar invisible only on my old lenovo thinkpad. On other devices it looks fine. Machine drivers are updated, browser caches are cleared, everything checked what should be checked. Tried out 6 different browsers - same problem.
Any thoughts?
Thanks in advance.
Hi @QuantumSpirit ,
I’m sorry to hear about this issue. This does look strange.
If you want, feel free to share your store URL to confirm if the same shows on my end. I understand you already tried with different devices and browsers, which would indicate that the issue is local to your device. Does this happen on other websites, or it’s just your online store?
Looking at your screenshot, it seems like the device runs on older operating systems. Older operating systems might not support the most recent version of your browser that is required to access your Shopify website, admin, or use all its features. This is the list of all supported browsers. While you are using Mozilla, the operating system probably needs to support the latest version of Mozilla that is required for using Shopify.
As @johnalien15 mentioned, it might be worth contacting the Lenovo support team for further investigation. If you can’t update your browser due to your operating system, then consider updating your operating system or device.
If you’re interested in learning more about Shopify, I recommend checking out our Intro to Shopify and Getting Started Guide. Have you thought about what kind of products you would like to sell?
