Why are my cart prices increasing unexpectedly?

Topic summary

A store owner is experiencing unexpected price increases in their shopping cart despite having no shipping fees or taxes configured.

The issue appears in two ways:

  • Cart screenshots show prices higher than expected
  • The problem persists when checking customer carts through the inbox app, even after recent layout changes

The store URL (eazyonlinestore.com) was shared for troubleshooting purposes. Another user requested the store URL to investigate further, but the root cause has not yet been identified. The discussion remains open with no resolution provided.

Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.

Hi can anyone tell me why this is happening to my prices? i have no shipping fees or taxes set up so not too sure what it could be. any help is greatly appreciated.

Hi,

Can you share your store url

https://www.eazyonlinestore.com hi i’ve recently changed the layout but when i check customers carts on the inbox app the problem is still there.