Hi there, I’m reasonably new to shopify and I’m slowly trying to build my navigation. I added one of my collections to my navigation and have checked several times that I’ve added the correct items to the correct collection but when I attempt to visit that collection’s page, no items show up.
I have to first click on the text that says remove all filters before I can see the items. Does anyone know why this happens or how to fix it?
I don’t want my customers believing there is not product to shop for on the page when it should be there..
Hi @solhavengal
Based on your issue, it looks like the link you have for the collection might have a parameters included. Do you mind sharing your website?
Hi Made4Uo!
https://www.solhavencandleco.com/.
It is on under the Adornments navigation page.
Hi @solhavengal ,
This is because you added tags to filter on your collection url that the products that does not have
https://www.solhavencandleco.com/collections/a-piece-of-haven-collection/crystal-jewellery+crystals+crystal-jewellery+handmade-jewellery+crystal-bracelets
To fix the issue, either remove the tags and replace the collection link with the code below.
https://www.solhavencandleco.com/collections/a-piece-of-haven-collection/crystal-jewellery+crystals+crystal-jewellery+handmade-jewellery+crystal-bracelets
Or add the following tags to the products
crystal-jewellery
crystals
handmade-jewellery+crystal-bracelets
