Why are my mobile version check marks displaying in the wrong color?

Store Design
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Topic summary

A user is experiencing an issue where checkmarks on their Shopify store page display correctly in green (#00ADC5) on desktop but appear black on mobile devices.

Current Status:

  • One community member claims the issue is resolved, but the original poster confirms checkmarks still appear black on their phone
  • Another member reports seeing the checkmarks in green on mobile (with screenshot evidence)

Proposed Solution:
A CSS fix was suggested involving adding media query code to the base.css file:

@media (max-width: 767px) {
  .checkmark {
    color: #00ADC5 !important;
  }
}

Latest Development:
The CSS solution did not work. The user suspects this may be an iPhone-specific issue, as Android phones appear to display the correct green color. The problem remains unresolved and may be device/browser-dependent.

Summarized with AI on November 19. AI used: claude-sonnet-4-5-20250929.
1

I don’t know why but the check marks on the following page are green on the desktop (which is correct) but they are black on the mobile version. How do I make the mobile version check marks appear in the correct colour (#00ADC5) as per the desktop version (and why is this happening)?

Thanks.

https://collagenstickz.com/pages/wholesale-collagen

2

@CollagenQueen - looks like that you have solved your issue

3

Not on my phone. They’re still black.

4

Hi @CollagenQueen

I hope you are doing good and welcome to the Shopify Community!
I am San from MS Web Designer.

I see the check marks showing green color on mobile version.

Spa-Collagen.png
Spa-Collagen.png425×465 24.2 KB

Regards,

San

5

Hello @CollagenQueen ,

You can try to follow these steps:

Go to Online Store → Themes → Actions → Edit code

Go to Assets folder → base.css file → add this following code at the bottom of page

@media (max-width: 767px) {
  .checkmark {
    color: #00ADC5 !important;
  }
}

Save and preview

Hope this can help. Let us know if you need any further support.

Ali Reviews team.

6

Didn’t work. Is this an iphone thing? Android phones are the right colour.

7

This might be an iphone issue as they’re black on my phone.