I added 2 New collections several days ago and added products to one of them. The products themselves are showing up in Facebook but the actual COLLECTIONS are not even though they are turned on for the Facebook channel. I cannot for the life of me figure out what is going on and have spent 3 days trying to figure it out. Does anyone have any suggestions?
did u find any solution? i have same issue.
No I didn’t. Went back and forth between Shopify and Facebook and they both kept blaming the other. After messing with it for several days it magically started working but unfortunately I have no clue how.