New Facebook ad accounts are being restricted/banned quickly, even with minimal activity (~300 impressions on $50 spend). Potential triggers noted include a business partner and payment method from another country, which may appear suspicious to Facebook.
Primary advice: submit an account review via Facebook’s help form (link provided). Reviews can take several days, may yield no response, and sometimes require repeated submissions. Creating new accounts is discouraged as a fix.
One user reports the review path hasn’t worked; an external blog with additional steps was shared, but no success update is provided.
A related case: attempting to connect a Shopify store to Instagram/Facebook led to a personal ad account being restricted “for security reasons,” before any ads were run. This also blocked advertising on the company account managed by two admins.
Planned mitigation: verify Shopify page settings, confirm business ownership, and ensure Facebook Business Manager details are accurate before reconnecting; consider using a colleague’s admin account cautiously.
Status: unresolved. Specific violated rules remain unclear; users await review outcomes and further guidance.
Hi @JinpengZeng9 ,
it looks like Facebook thinks there has been some suspicious activities (a partner in another country, linking credit card details from another country, and else). Creating new and new accounts won’t usually help. Try requesting review of the account – https://m.facebook.com/help/contact/2026068680760273
Be prepared that it may take up to couple of days before you get reply. Sometimes you don’t even get an answer. So you need to repeat requesting the review.