Hello! I’ve got the same problem and I did your suggestion. But it’s not working. What should I do?
Topic summary
New Facebook ad accounts are being restricted/banned quickly, even with minimal activity (~300 impressions on $50 spend). Potential triggers noted include a business partner and payment method from another country, which may appear suspicious to Facebook.
Primary advice: submit an account review via Facebook’s help form (link provided). Reviews can take several days, may yield no response, and sometimes require repeated submissions. Creating new accounts is discouraged as a fix.
One user reports the review path hasn’t worked; an external blog with additional steps was shared, but no success update is provided.
A related case: attempting to connect a Shopify store to Instagram/Facebook led to a personal ad account being restricted “for security reasons,” before any ads were run. This also blocked advertising on the company account managed by two admins.
Planned mitigation: verify Shopify page settings, confirm business ownership, and ensure Facebook Business Manager details are accurate before reconnecting; consider using a colleague’s admin account cautiously.
Status: unresolved. Specific violated rules remain unclear; users await review outcomes and further guidance.