fix did not work for me.
Topic summary
Multiple Shopify merchants are experiencing an issue where new products display as “sold out” despite having correct inventory and location settings. The problem appears to affect both new product listings and variants, with some users reporting it persists even when “continue selling when sold out” is enabled.
Temporary Workarounds That Helped Some Users:
- Setting inventory quantity before saving new products/variants (rather than after)
- Creating entirely new variants instead of duplicating existing ones
- Checking fulfillment locations under Settings → Shipping and Delivery → General Shipping Rates, ensuring all locations are checked
- Adding shipping rates for all markets/regions where products should be available
- For dropshipping apps (CJ, Dsers): Creating separate shipping profiles
- Checking Settings → Shipping → Manage Products to verify new products are check-marked for the correct warehouse
- Disabling problematic app embeds in Theme settings
Current Status:
Shopify support acknowledged this as a “known emerging issue” but multiple users report the problem remains unresolved hours later. The “continue selling when sold out” workaround creates overselling risks. Solutions vary by user, suggesting multiple underlying causes including shipping configuration, fulfillment location settings, market-specific rates, and potentially conflicting third-party apps. Some merchants report significant business impact from lost sales.