My payouts are mysteriously going to another bank that is not mine. The first couple of payments went OK. Then, all of a sudden I wasn’t getting my payouts so I checked my manage payout info and there was another bank account # instead of mine. And the payouts have been going there. My payout bank was changed without my knowledge. How do I report fraud to get this corrected and my money back? No one else has access to my account and I don’t know how this other bank was switched to my account.
Hi there @Lass103 !
Thanks for letting us know about what seems to be a concerning situation.
I’d like to get this checked out with you immediately, so would ask you to reach out via our Help Centre here for account support.
There we’ll be able to access and discuss your account with you securely and see what we can do to clarify and rectify the situation as appropriate.
We have some further info here on steps you can take to secure your account that is always worth checking out too.