Why are my product images not displaying correctly?

Topic summary

A Shopify store owner reports that product images and descriptions are not displaying on their storefront despite being uploaded. They’ve shared a screenshot showing the issue.

Current Status:

  • GemPages support team has requested the store URL (and password if applicable) to investigate the problem directly
  • The store owner has provided the requested information via direct message

Suggested Solution:

  • Another user mentions that coding adjustments may be needed to resolve the display issue
  • GemPages support is positioned to assist with technical implementation

The issue remains under investigation by the support team.

Summarized with AI on November 24. AI used: claude-sonnet-4-5-20250929.

Hi there my shopify store doesnt show the products even after giving them images and descriptions. Look

Please help!

Hello @XVIKevin

Could you please share your store url ( with pass if your store password is enabled ) then I can see and suggest something for you?

Best regards,
GemPages Support Team

1 Like

I Just messaged you individually with the info!

coding is the key. :woman_mechanic: @GemPages can help you.