Why are my product images on Dawn theme turning blurry?

Can anyone urgently help me please?

No matter the sizing of the images, when I upload images to ‘product’ on shopify its super clear. The minute I press ‘save’ and preview the image on the website - they are blurry?!

Image sizes are either 2048x2048 or 4712x4712 all in 19MP and super crisp on my mac/iPhone.

www.smara.co.uk

Thanks so much in advance,

Ankita

Your site is not able to be accessed currently

@joeybab3 thank you, if you look under my logo there is a black padlock. Please click that and I am happy to send you my password on message if you are able to help me - thank you so much. Ankita

@BSS-Commerce are you at all able to help me with this please? Thank you in advance, Ankita

1 Like

Hi @Ankita31

Please give us a little time. We will check it and suggest you a solution if possible.

Thank you so much! @BSS-Commerce

I have already sent you my password previously on private message :slightly_smiling_face:

www.smara.co.uk

Thanks, Ankita