Good morning,
Can anyone tell me why the images and text in the product description are so faded?
thanks and kind regards
Others do nots see what you see or know what you know.
Always provide context so others could inspect and reproduce issues:
Store url or preview urls, exact demo urls, storefront password if any, theme name, example code, are any apps involved, etc
https://community.shopify.com/c/shopify-design/help-us-help-you/td-p/668159
Good Luck.
Hello, sorry this is the url of the product page: https://www.offertissimo.it/products/smartwatch
And this is an example of faded images and text description
Anyone can help me? thank you
Appears fine on chrome desktop, see screenshot below.
If text is also faded this could indicate
- something is overlaying the site such as a popup. But parts of that popup may be being blocked by an adblocker.
- there was some change to the theme and you need to clear your browser cache or try a different browser to confirm.
- try making a duplicate of the theme and previewing the duplicate, if the issue is gone this could indicate an app is interfering.
- if changes were recently made rollback the theme https://help.shopify.com/en/manual/online-store/themes/theme-structure/extend/edit-theme-code#roll-back
Beyond that you’d also need to provide your broswer name and version and operating system and someone would have to jump through the hoops of trying to replicate the issue.
These solutions don’t seem to be working for me, can someone assist me please? I cleared me cache, I updated by browser and theme, i duplicated the theme, and there’s no popups on the site. please someone help. this happens on text, images and gifs in the product description section.