Hi @LitExtension , thanks for looking into this. When you look at that on laptop, they look fine. But if you look at them on ipad and iphone, then you can see the differences in sizes.
Topic summary
Product photos intended to be the same size were rendering inconsistently across devices; they appeared fine on a laptop but mismatched on iPad/iPhone.
Review identified differing dimensions/aspect ratios: one image was a vertical rectangle (2981×4472 px) and the other a square (4472×4472 px). Aspect ratio (the width-to-height proportion) differences can cause inconsistent display.
Attempting to edit to a matching shape required unlocking the fixed ratio (aspect ratio lock), which distorted the dress (appeared very long). With the ratio locked, the system did not allow changing to a rectangular crop.
Although the original files were believed to have the same size, this did not match what was displayed after upload, causing confusion.
Resolution: deleting the existing photo and re-uploading the same image fixed the sizing issue. Recommendation noted: ensure images share the same dimensions/aspect ratio for consistent display. Status: resolved; the root cause of the initial upload discrepancy remains unclear.