Why are my Shopify Collabs not approved?

Shopify Discussion

Topic summary

Issue: Applicants to Shopify Collabs haven’t received decisions from brands after the stated “few business days” and want to move forward.

Key context: Shopify Collabs connects creators with brands, but approval is solely the merchant’s decision. Shopify cannot intervene or expedite pending applications.

Action steps provided:

  • In your Collabs account, go to Collabs > Active/Pending/Inactive.
  • Select the brand to open its profile.
  • Use the listed social/contact links on the profile to reach out directly and inquire about status.

Reapplying question: There’s no in-app “reapply” option mentioned. If your audience or content has grown (e.g., now over 5k followers), contact the brand directly to request reconsideration.

Current status: No platform-side resolution; outcomes depend on each brand’s response. Direct outreach is the recommended path.

Open items: Whether brands will review or reconsider remains unanswered; follow-up rests with the merchants.

Summarized with AI on January 1. AI used: gpt-5.
1

I applied for Shopiify Collabs with two different companies in March. It states I should hear back in a few business days yet have not. I would love to know how to move forward with these collaborations. Thank you

2

Hi, @unintoxicated !

Thank you for your post. If you’ve applied for collaborations with brands and they’re still pending, I recommend reaching out to them directly. You can do that by following these steps:

  1. From your Shopify Collabs account, go to the “Collabs” section.

  2. From there you’ll see Active, Pending and Inactive Collabs.

  3. Click on the brand you want to contact.

  4. On the next page you’ll see the brand’s profile which contains information about the brand, including social icons where you can reach out.

The decision to approve a collaboration is entirely at the discretion of the merchant, and Shopify can’t intervene on these decisions, which is why it’s best to contact them directly with any questions.

Let me know if there’s anything else I can help you with!

3

Hi!

So there is no way i can reapply? for intense, when I first applied to some brands, I had less than 5k followers and didn’t have enough contents on my page, but now I do and have over 5k followers, is there I can reapply to the brands for collaboration via Shopify?

4

Hey @Covee

In this situation we also would recommend that you connect with the brand you wish to collaborate with directly. You can let them know that your platform has since grown and would like to be reconsidered.