Every day I log in, the website says, “Your store can’t accept new orders with Shopify Payments.” What am I doing wrong and what am I missing?
Hi, @jjambro24 !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I understand that you are running into issues with Shopify Payments as you’re unable to accept orders. To provide some more context, you will want to click on the banner and complete the actionable steps. Depending on the banner, you may need to submit additional information to verify your business and banking information. I also welcome you to check out our Shopify Payments setup guide to ensure that you have followed the correct steps.
If you are still running into issues, we’ll need to access your account in order to gather more information. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!