Hi
I didn’t receive an email to verify my identity on my Shopify account and now my payments are on hold and I need the money to fulfill my customers orders.
Did you try contacting Shopify support?
Yes but I didn’t get an answer
Hi, @Freshx .
Thank you for reaching out!
Do you see any banners in your admin for verifying your ID? If you have questions regarding your payments being on hold I recommend you reply directly to the email as that team will have the answers your looking for.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,