I submitted my ID on good friday. payments are on hold and i can’t take payments anymore, i have a ticket open but no response yet.
The ticket number is 37610808
Hi there, @Irinaoumerova !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your inquiry, please allow our internal team some time to review this matter and respond to your matter accordingly. They are best equipped to handle this matter for you as they have access to back end information that we do not over social channels such as here in the Community which is why we are referring you to their queues.
As always, we appreciate your patience and understanding regarding our internal processes here on the platform.