I moved my website to Shopify almost a year ago after over 20 years on other platforms. I use Shopify Shipping and only have Canada Post as an option. I have it set up to add $1.50 to every shipment to cover packaging costs. In the past (on other platforms) I have always made money on the shipping b…

Hi, Just to simplify the concept, shipping rates are calculated based on a variety of factors and not just the weight. The following factors are responsible for calculation of shipping rates at checkout : Shipper address, Destination address, Weight of shipment, Dimensions of the shipment, etc. M…

Hi HariKrishna I’ve been shipping from a website for over 20 years, so I do understand how the shipping calculations work. I’ve only been on the Shopify platform since last June – prior to that I never had an issue. The problem is that I am charged more by Shopify than I collect from the Customer …

I understand all of that. I’ve had an on-line business for over 20 years. I’ve only ever had this issue on the Shopify platform. I have always made money on shipping and with Shopify I loose money with almost every shipment…some I make as much at 80cents. When I go to print the shipping label - Sho…

Hi @Lespa , Thanks for clarifying the scenario. I think it will be better to contact Shopify support via chat to get an accurate solution for this issue. I’m not fully sure why there is such an issue when, ideally there should not be a problem.

Why are my Shopify shipping charges not matching up?

Payments + Shipping & Fulfilment

Lespa May 10, 2021, 12:56pm 6

I have tried contacting them. I was told I was not the only one who had brought this to their attention, but they could not advise me.

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Why are my Shopify shipping charges not matching up?

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