Why are my store pages not loading but work for others?

Shopify Discussion
1

All the pages on my Shopify store haven’t been working for about 24 hours. I already put some work into it and I don’t know what to do.

"There’s a problem loading this page

There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later."
None of the pages work, I reloaded the site many times and restarted my pc like 3 times. I’m sharing the store with a friend and the site works properly for him. Can anybody help me please?

2

@natalistic share your store URL which theme are you using. what are the change you made just revert back and see the any infinite code their just solved it.

if need more assistant as full detail your problems.

3

If your pages have not been working for the last 24 hours, you should restore the code of the liquid files on which you made changes and then save and check.

If your store is still not working, then you can contact us or do an instant chat with us at Ecomheroes

4

Hi there @natalistic !

I’d also like to take a look at your store here, if you’re happy to share a link to your storefront I can check it out from my location.

Without knowing more, the first thing I would check is the browser you’re using on your end.

Ensure you’re using a browser supported by Shopify, and that it’s as updated to the most recent version.

If that all checks out for you, the next step I would take is to clear the cache on your browser, to ensure you’re looking at the live site online.

Would you have previously been able to view your store online using the same setup, and would you now be able to check if you can access it using a different device, browser, or connection?

I look forward to getting this checked out with you in more depth!