Why are my three online stores inactive and how can I reactivate them?

Hallo
My 3 Stores on 3 Account are all Inactive.
Shopify isnt really replying back to me.
I wrote them at least 10 Emails and went many Times to the Support but they just said they cant help me.

No one is helping me, i feel mistreatet.
I never heard anything from shopify.
Does anybody know how do i contact them thet i am not left on the sidelines or something i want my 3 Stores back up and running.
Please somebody or shopify help me.
Kind Regards Omelmify