total sales today not calculating correct, only 2 orders - 1 hasnt added the sales figure and other has only added part of the sale both sales showing up in orders, no refunds - never had this issue before (i check daily

Hi, @reefloat . Thanks for bringing this to our attention. We’re currently seeing reports of multiple merchants with analytics and reporting errors on their store. Our developers are aware of this issue and are currently working on resolving it as quickly as they can. We appreciate your patience w…

I have been having this same issue. This AM again noticed sales that show on our sales list are not showing up in our total Sales report. Please Help!

i would advise waiting a couple of days, i saw an earlier post reporting the same as me and it also appeared to catch up on itself 2 days later

Yes I did file a report but it happened on Monday still doesn’t look resolved. and now it happened again today.

Are you still experiencing the issues with your sales reporting, @aproposslo ? Our developers have since pushed a fix for this issue, so all sales records should now be showing up as normal. If you’re still seeing errors on your end however, please get in touch with our Live Support team so that we…

Hi, seeing this same issue this morning: orders coming in but nowhere near matching correct total on the dashboard. Thanks!

same issue for me. order and total sales as shown on home page doesnt match to real orders and sales

@Scott_Morris @eldadberko @steamyboy Hi everyone, thanks for reaching out. I can confirm that we were seeing multiple reports of delayed sales reports and analytics earlier today. We’ve since received confirmation from our developers that the delays have recovered, so all reports and analytics s…

I’m having this issue today. I’ve deleted my cookies. Closed and reopened the browser and tried accessing on another device. Total sales don’t match actual sale total.

Why are my total sales not calculating correctly today?

Shopify Discussion

reefloat October 11, 2022, 6:23pm 3

day 3 and issue seems to have corrected itself (unless its been corrected by yourselves)

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Why are my total sales not calculating correctly today?

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