Why are my Visa payments still pending since May?

Payments + Shipping & Fulfilment
1

Hello

I have several payments pending from 7th May - 17th June. All of these payments have been made with visa. How can I resolve this issue?

Thanks

2

Hey, @Corbycroft .

Welcome to Shopify Community. My name is Olivia and I work here.

Thank you for sharing your question with us. Are you able to expand on this issue by clarifying which payment gateway you are using to accept payments? Furthermore, if you can provide a screenshot of what you see, making sure to block out any personal details, that would be super helpful.

I look forward to connecting,

3

Hello Olivia,

We are currently using the following payments with the attached pending issues.

Kind Regards,

Sam Mcleod
Tel: 07808876457

MN

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  • 1
    Wed 07/07/2021 10:41View more
    Hello and thanks for being a member of the Shopify Community!

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I hope this helps!
Nick